Orion Blog & News | Orion Labs

Voice Enabled Workflows (and Why Your Workforce Needs Them) Part One: Team Effectiveness

Posted on July 23, 2019July 23, 2019 by Vanessa Naylon

The enterprise mobile workforce tends to be woefully underserved in Digital Transformations, because many use cases are challenging to solve with traditional enterprise tech. Mobile workers are frontline operators, performing tasks in a heads-up and often hands-free manner in guest- and customer-facing transportation, manufacturing, and field service roles. They need real-time communication among co-workers, centralized […]

A Day in the Life of a Hotel Using the Orion Voice Platform

Posted on July 9, 2019July 11, 2019 by Vanessa Naylon

Here’s a look at the workday of a name brand hotel in the Northeastern USA using the Orion Voice Platform. Learn how Orion team communication and AI Workflows improve every operational aspect of a hotel and makes every team member more effective: Morning: Quick response to emergent issues 7:01 am: The Assistant General Manager wakes […]

Showcasing Indoor Positioning and Panic Workflows at the 2019 HITEC Hospitality Conference

Posted on June 28, 2019June 28, 2019 by Vanessa Naylon

The Orion team had an exciting week in Minneapolis for the annual Hospitality Industry Technology Exposition and Conference (HITEC®) conference last week. Orion invited all attendees to try out the future of voice services for hospitality. The team showcased solutions for enhancing operational efficiency and providing delightful guest experiences. Leaders and team members from Orion’s […]

States Legislate Panic Workflows for Hospitality Staff – Orion Delivers Solution Today

Posted on June 18, 2019June 19, 2019 by Vanessa Naylon

The State of New Jersey recently mandated into law a requirement for the hospitality industry to provide workers with wearable devices that have real-time connectivity to summon help in an emergency. Frankly, it’s about time. Other states seem set to follow, and industries are rapidly moving to protect and enable a category of lone workers […]

Event Recap: Orion at IACP Tech 2019

Posted on June 4, 2019June 10, 2019 by Vanessa Naylon

The Orion team was excited to join public safety technologists at this year’s IACP Technology conference this year in Jacksonville, FL. We met and listened to many of the 1,000 participants who came together from multiple countries including the United States, Canada, Japan, and the Netherlands. Key themes at IACP Tech 2019 During our time […]

Streamline Your Daily Conversations Using Direct Messaging on the Orion Push to Talk app

Posted on June 3, 2019June 3, 2019 by Vanessa Naylon

Direct messaging enables you to speak one-on-one with your team members. You can use direct messaging within the Orion group you use every day to collaborate without distracting other teammates. When should I use direct messaging? Group conversations are perfect for when everyone needs to hear what’s going on or when you’re trying to solve […]

Orion at HITEC 2019: Secure Your Demo of Voice Services for Hospitality

Posted on May 21, 2019June 6, 2019 by Vanessa Naylon

The hospitality sector relies heavily on the hard work and dedication of its staff members to offer exceptional guest experiences. For this important aspect of a property’s operations, Orion is excited about what we have to show this year. Join Orion at HITEC 2019 in Minneapolis June 17-20! Don’t miss the chance to schedule your […]

SpeechTEK 2019: The Future of Enterprise Voice

Posted on May 20, 2019May 21, 2019 by Vanessa Naylon

This year’s SpeechTEK brought together voice technology professionals, enterprise users of voice solutions, and industry thought leaders to discuss the future of voice. The conference was held in Washington, DC. Our Head of Product Ellen Juhlin was there to speak on the panel “Speech Technologies Inside the Enterprise,” focusing on how voice has been opening […]

2019 Mobile Command Center Expo: Solving Interoperability with Orion Push-To-Talk

Posted on April 22, 2019April 23, 2019 by Vanessa Naylon

It was a beautiful day for last week’s Mobile Command Center Expo (MCCE) in San Francisco, which brought together a wide range of public safety professionals including sworn officers, volunteer agencies and public safety vendors. Mobile command posts from across the San Francisco Bay Area showcased the inner-workings of their operations that are designed to […]

New in Orion Pro: Direct Messaging, Mapping in Orion Command Center, and more

Posted on April 9, 2019 by Vanessa Naylon

The Orion team is always working on ways to streamline voice communication within your team. Recently, we’ve released a series of updates for Orion Pro users, designed to make it even easier to manage your groups and users on Orion. 1. Talk one-on-one with Direct Messaging on Orion Push to Talk Direct messaging is now […]