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Dispatches – Orion News & Blog

Voice-Enabled Workflows (and Why Your Team Needs Them) Part One: Workflows for Team Effectiveness

The enterprise mobile workforce tends to be woefully underserved in Digital Transformations, because the use cases are challenging to solve with traditional enterprise tech. Mobile workers are frontline operators, performing tasks in a heads-up and often hands-free manner in guest- and customer-facing transportation, manufacturing, and field service roles. They need real-time communication among co-workers, centralized […]

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A Day in the Life of a Hotel Using the Orion Voice Platform 

Here’s a look at the workday of a name brand hotel in the Northeastern USA using the Orion Voice Platform. Learn how Orion team communication and AI Workflows improve every operational aspect of a hotel and makes every team member more effective: Morning: Quick response to emergent issues 7:01 am: The Assistant General Manager wakes […]

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Showcasing Indoor Positioning and Panic Workflows at the 2019 HITEC Hospitality Conference

The Orion team had an exciting week in Minneapolis for the annual Hospitality Industry Technology Exposition and Conference (HITEC®) conference last week. Orion invited all attendees to try out the future of voice services for hospitality. The team showcased solutions for enhancing operational efficiency and providing delightful guest experiences. Leaders and team members from Orion’s […]

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States Legislate Panic Workflows for Hospitality Staff – Orion Delivers Solution Today

The State of New Jersey recently mandated into law a requirement for the hospitality industry to provide workers with wearable devices that have real-time connectivity to summon help in an emergency. Frankly, it’s about time. Other states seem set to follow, and industries are rapidly moving to protect and enable a category of lone workers […]

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Event Recap: Orion at IACP Tech 2019

The Orion team was excited to join public safety technologists at this year’s IACP Technology conference this year in Jacksonville, FL. We met and listened to many of the 1,000 participants who came together from multiple countries including the United States, Canada, Japan, and the Netherlands. Key themes at IACP Tech 2019 During our time […]

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Streamline Your Daily Conversations Using Direct Messaging on the Orion Push to Talk app

Direct messaging enables you to speak one-on-one with your team members. You can use direct messaging within the Orion group you use every day to collaborate without distracting other teammates. When should I use direct messaging? Group conversations are perfect for when everyone needs to hear what’s going on or when you’re trying to solve […]

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SpeechTEK 2019: The Future of Enterprise Voice

This year’s SpeechTEK brought together voice technology professionals, enterprise users of voice solutions, and industry thought leaders to discuss the future of voice. The conference was held in Washington, DC. Our Head of Product Ellen Juhlin was there to speak on the panel “Speech Technologies Inside the Enterprise,” focusing on how voice has been opening […]

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2019 Mobile Command Center Expo: Solving Interoperability with Orion Push-To-Talk

It was a beautiful day for last week’s Mobile Command Center Expo (MCCE) in San Francisco, which brought together a wide range of public safety professionals including sworn officers, volunteer agencies and public safety vendors. Mobile command posts from across the San Francisco Bay Area showcased the inner-workings of their operations that are designed to […]

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