Optimize Customer Experience with Intelligent Retail Collaboration Software

Today, retailers must provide superior service, requiring workers to manage thousands of SKUs, assist with omnichannel order execution, accommodate spikes in customer volume, execute new protocols for safety and compliance, offer expert product advice, and more.

Orion transformation solutions for retail store operations provide always-on, scalable solutions. Improve employee collaboration, productivity, visibility, and customer experience with Orion.

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Provide Exceptional Customer Experience

Hands-free, voice-activated solutions ensure workers have access to the right information in real-time with instant access to experts and retail systems. Orion transformation solutions for retail store operations will keep your teams acting quickly on customer requests.

Secure, Instant Communication for Retail Store Operations Transformation

Communicate with all retail teams — including store managers, service teams, front end, point of sale, merchandisers, and security teams.

Create Unlimited Groups of Any Size
Create Unlimited Groups of Any Size

Communicate with no limit on the number or size of your groups.

Communicate One-to-One & with Groups
Communicate One-to-One & with Groups

Reach team members at the touch of a button and switch groups with a swipe.

Connect Teams in Real Time, Anywhere
Connect Teams in Real Time, Anywhere

Connect workers to teams, regional managers, and headquarters.

Speed Up Training for Seasonal and New Employees

For new retail employees, Orion Voice AI Bots act as a real-time, in-your-ear trainer. Orion also gives your teams instant access to expertise, so associates can quickly check how to complete a process with no mistakes.

Automate and Optimize Processes Both In-Store and Off the Retail Floor

Voice AI Bots reduce costs, increases sales, and speeds operational throughput for increasingly complex retail operations. Optimize workstreams within and beyond the store, including curbside service, delivery, inbound inventory, and outbound shipments — across stores, warehouses, and regional offices. Orion's award-winning retail collaboration software will keep operations moving quickly and smoothly.

Leading Companies Transform Their Operations with Orion

Workers at a manufacturing plant

The Future of Voice at Work

Navigate the 5-Step Journey to creating your digital deskless workforce with a voice-first intelligent collaboration platform

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