Execute daily tasks with ease
Whether it be responding to a guest request, tending a slot, or coordinating a shift change, Orion’s real-time voice communication and cloud-based voice dispatch enables your entire team to remain always connected and productive.
Improve guest satisfaction scores
Responding quickly to the needs of your guests is critical to creating a great experience. If you miss a request or respond too slowly, your guests will discuss it in social media or on your voice of the customer survey. Orion’s voice platform and one-to-one communication allows managers and supervisors to remain in contact with every employee, ensuring important tasks are completed quickly and accurately.
Keep your team and guests safe
Orion’s voice platform and emergency workflows enable lone workers such as housekeepers to easily call for help, while also connecting your security teams to every employee regardless of location. Voice automation allows any staff member to quickly request help with a simple voice command, alerting security of the location and severity of the alert. Web-based dispatch keeps your entire security team connected.
Take immediate action with location services
Orion’s location serivices allow you to locate and communicate with staff members based on their location. Reduce wasted time by assigning tasks to the closest team member, and respond to security issues faster by arming teams with floor-level and room-specific data accuracy. Location matters.
How Orion benefits Gaming organizations
Discreet, fast, professional communication
Locate and page needed team members
Instantly translate guest requests to assure correct service
Notify managers of important issues automatically, while they are being resolved by staff
Automatically notify staff of upcoming scheduled events
Enhance safety protocols for lone workers