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Dispatches – Orion News & Blog

What Are Orion Groups?

Organizing your groups effectively will help you get the most out of your Orion subscription. Groups determine who team members can and can’t talk to. So how you choose to set up your groups will dramatically influence your team’s productivity. In this article, we’ll share some tips for setting up your groups based on how […]

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What is Orion Device as a Service (DaaS)?

Acquiring a new communications solution usually requires a complicated purchasing effort: a basket of hardware, software, and subscription options need to be negotiated and secured with multiple vendors before a system can even be tested. Don’t have time for all that? Would you prefer a fully managed solution that includes everything (hardware, software, and service) […]

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Voice-Enabled Workflows (and Why Your Team Needs Them) Part One: Workflows for Team Effectiveness

The enterprise mobile workforce tends to be woefully underserved in Digital Transformations, because the use cases are challenging to solve with traditional enterprise tech. Mobile workers are frontline operators, performing tasks in a heads-up and often hands-free manner in guest- and customer-facing transportation, manufacturing, and field service roles. They need real-time communication among co-workers, centralized […]

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A Day in the Life of a Hotel Using the Orion Voice Platform 

Here’s a look at the workday of a name brand hotel in the Northeastern USA using the Orion Voice Platform. Learn how Orion team communication and AI Workflows improve every operational aspect of a hotel and makes every team member more effective: Morning: Quick response to emergent issues 7:01 am: The Assistant General Manager wakes […]

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Showcasing Indoor Positioning and Panic Workflows at the 2019 HITEC Hospitality Conference

The Orion team had an exciting week in Minneapolis for the annual Hospitality Industry Technology Exposition and Conference (HITEC®) conference last week. Orion invited all attendees to try out the future of voice services for hospitality. The team showcased solutions for enhancing operational efficiency and providing delightful guest experiences. Leaders and team members from Orion’s […]

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States Legislate Panic Workflows for Hospitality Staff – Orion Delivers Solution Today

The State of New Jersey recently mandated into law a requirement for the hospitality industry to provide workers with wearable devices that have real-time connectivity to summon help in an emergency. Frankly, it’s about time. Other states seem set to follow, and industries are rapidly moving to protect and enable a category of lone workers […]

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Orion to Showcase Its Suite of Solutions for Improving Hotel Operations at HITEC 2019

Who Orion Labs, Inc. is the provider of the award-winning Voice Platform for teams. The company provides real-time communication between people, teams, bots, intelligent agents, and voice services through its messaging platform. Orion’s services work across most devices (iOS and Android) without boundaries. What Orion will be exhibiting its solutions for enhancing hospitality communications at […]

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Event Recap: Orion at IACP Tech 2019

The Orion team was excited to join public safety technologists at this year’s IACP Technology conference this year in Jacksonville, FL. We met and listened to many of the 1,000 participants who came together from multiple countries including the United States, Canada, Japan, and the Netherlands. Key themes at IACP Tech 2019 During our time […]

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Streamline Your Daily Conversations Using Direct Messaging on the Orion Push to Talk app

Direct messaging enables you to speak one-on-one with your team members. You can use direct messaging within the Orion group you use every day to collaborate without distracting other teammates. When should I use direct messaging? Group conversations are perfect for when everyone needs to hear what’s going on or when you’re trying to solve […]

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