Provide an exceptional guest experience with the Orion Voice Platform.

Handling guest needs quickly and conducting daily operations smoothly is essential to guest satisfaction. With Orion, managers and service staff coordinate easily to deliver welcoming guest experiences and successful events. With Orion, your staff can use a variety of devices, integrating with existing systems, to save time, respond rapidly to issues, and provide a high level of service.

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Emergency Alerts AI Workflows

Enable lone workers to easily call for help. Independent workers need reliable ways to get assistance when facing safety and security hazards. Some cities require that employers provide emergency communication options to their staff. Emergency Alerts automate your security processes and get help on the way quickly.

Indoor Positioning Services

Direct assistance to the exact room where your employee needs it with Orion’s indoor positioning services. GPS works well with a clear view of the sky, but indoors it can be off by hundreds of meters. Our services save you valuable time when your team members need it most, be it for sending cleaning staff to a room, or dispatching help in an emergency.

Breadth of Device Support

The Orion Voice Platform supports the devices your workforce requires, including a range of rugged, compliant form factors. Use anything from a smartphone to a radio to a laptop. Connect over any carrier or Wi-Fi network, and bridge to traditional Land Mobile Radio systems as required. Need to add devices? Orion’s managed device solutions include connectivity, warranty and support.

Voice-Activated Business Automation

Orion AI Workflows are software integrations and automations that help your team do more with voice. AI Workflows are easy to use — simply speak, and Orion gets it done. Teams use AI Workflows to improve activity reporting and protect team members who work alone.

Emergency Alerts
Emergency Alerts

Enable your team to call for help, no matter where they are. When an emergency phrase is spoken, Orion alerts safety teams with important location data.

Standard Operating Procedures
Standard Operating Procedures

Mitigate risk while saving staff time. Using their voice, workers initiate and complete safety checklists, which are automatically distributed.

Geofencing Voice Alerts
Geofencing Voice Alerts

Alert workers of critical safety information when they enter a hazardous work site. Notify management when workers or vehicles enter specific work sites.

Marriott Buckhead Atlanta Delivers Premium Guest Service Faster with Orion

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“At a past event, we tested the LTE connected solution from [major radio vendor], and nobody on the team wanted to use it. When we deployed Orion’s enterprise voice and advanced location services at our biggest annual event, we saw a huge difference in adoption. Our teams enthusiastically adopted Orion, and we immediately expanded our use beyond the original scope.”