Provide an exceptional guest experience with the Orion Voice Platform.

Handling guest needs quickly and conducting daily operations smoothly is essential to guest satisfaction. With Orion, managers and service staff coordinate easily to deliver welcoming guest experiences and successful events. With Orion, your staff can use a variety of devices, integrating with existing systems, to save time, respond rapidly to issues, and provide a high level of service.

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Emergency Alerts AI Workflows

Enable lone workers to easily call for help. Independent workers need reliable ways to get assistance when facing safety and security hazards. Some cities require that employers provide emergency communication options to their staff. Emergency Alerts automate your security processes and get help on the way quickly.

Indoor Positioning Services

Direct assistance to the exact room where your employee needs it with Orion’s indoor positioning services. GPS works well with a clear view of the sky, but indoors it can be off by hundreds of meters. Our services save you valuable time when your team members need it most, be it for sending cleaning staff to a room, or dispatching help in an emergency.

Breadth of Device Support

The Orion Voice Platform supports the devices your workforce requires, including a range of rugged, compliant form factors. Use anything from a smartphone to a radio to a laptop. Connect over any carrier or Wi-Fi network, and bridge to traditional Land Mobile Radio systems as required. Need to add devices? Orion’s managed device solutions include connectivity, warranty and support.

How Orion benefits Hospitality organizations

Discreet, fast, professional communication

Locate and page needed team members

Instantly translate guest requests to assure correct service

Notify managers of important issues automatically, while they are being resolved by staff

Automatically notify staff of upcoming scheduled events

Enhance safety protocols for lone workers