Intelligent Operations Platform to Connect Hospitality Teams
Leading resorts and hotel brands know they must equip their teams with hospitality operations software that enhances guest experience, improves safety, and boosts productivity. Radios and limited PTT apps just don’t cut it anymore.
Orion’s hospitality operations platform offers a transformational alternative. We support our hospitality customers as they provide the highest levels of service and safety to guests. They also see improved team productivity while working in extremely dynamic environments.
Get Marriott Case Study Get the Fact SheetThe Award-Winning Hospitality Operations Platform with Push-to-Talk 2.0 and Voice Bots
Your hospitality operations software must keep all teams in sync, all day and through the night. Communicate via push-to-talk in ad hoc, 1:1, or group environments that enable managers to connect directly with relevant workers like food and beverage service, housekeeping, security, engineering, spa, grounds, transportation, and front desk teams.
Location Services and Operational Control for Hospitality Operations
Orion’s PTT 2.0 hospitality operations software enables leaders to track real-time staff activity across buildings and deploy additional resources where needed. Orion Voice Bots act fast in urgent or dynamic situations, coordinating help when needed. Enable management to always know where employees are, what they’re doing, and how they’re performing.
![Jason Parfitt, Systems Manager, Hamilton Princess & Beach Club, A Fairmont Managed Hotel](https://www.orionlabs.io/wp-content/uploads/2020/10/logo_Fairmont@2x.png)
![Jason Parfitt, Systems Manager, Hamilton Princess & Beach Club, A Fairmont Managed Hotel](https://www.orionlabs.io/wp-content/uploads/2020/10/logo_Fairmont@2x.png)
“Orion’s easy-to-use, all-in-one platform supports cross-departmental communication, operational control, and dynamic and urgent situation management, making it the ideal solution to modernize our collaboration technology.”
— Jason Parfitt, Systems Manager, Hamilton Princess & Beach Club, A Fairmont Managed HotelVoice Bots for a Leading Hospitality Operations Software Solution
Orion Voice Bots empower your workforce to focus on higher-value tasks and automate routine tasks like checklists, standard operating procedures, and more. All Bot interactions are recorded and archived, offering management greater control and actionable insights to improve operations.
![Emergency Alerts](https://www.orionlabs.io/wp-content/uploads/2020/05/circle-emergency-alerts.png)
![Emergency Alerts](https://www.orionlabs.io/wp-content/uploads/2020/05/circle-emergency-alerts.png)
Enable your team to call for help, no matter where they are. When an emergency phrase is spoken, Orion alerts safety teams with important location data.
![Standard Operating Procedures](https://www.orionlabs.io/wp-content/uploads/2020/05/circle-standard-operating-proceedures.png)
![Standard Operating Procedures](https://www.orionlabs.io/wp-content/uploads/2020/05/circle-standard-operating-proceedures.png)
Mitigate risk while saving staff time. Using their voice, workers initiate and complete safety checklists, which are automatically distributed.
![Geofencing Voice Alerts](https://www.orionlabs.io/wp-content/uploads/2020/05/circle-geofencing-voice-alerts.png)
![Geofencing Voice Alerts](https://www.orionlabs.io/wp-content/uploads/2020/05/circle-geofencing-voice-alerts.png)
Alert workers of critical safety information when they enter a hazardous work site. Notify management when workers or vehicles enter specific work sites.
![Trisha Newell, Executive Director of Hospitality, Coushatta Casino Resort](https://www.orionlabs.io/wp-content/uploads/2020/06/logo_Coushatta@2x.png)
![Trisha Newell, Executive Director of Hospitality, Coushatta Casino Resort](https://www.orionlabs.io/wp-content/uploads/2020/06/logo_Coushatta@2x.png)
Our resort hotels provide premium accommodations to over a million guests every year, and we seek solutions that maximize guest satisfaction. The Orion platform enables our hospitality teams to provide a high level of service for our guests and operate at peak efficiency.
— Trisha Newell, Executive Director of Hospitality, Coushatta Casino ResortLeading Companies Using Orion Hospitality Operations Software
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