This luxury resort will use Orion’s award-winning hospitality platform to support customer-facing operations like guest services, facilities management, food and beverage, recreation, and front desk operations, as well as behind-the-scenes services like maintenance, housekeeping, and day-to-day operations management.
Read More »Hospitality
Enable Guest-Centric Operations with Hospitality Voice AI
Exceptional properties need world-class customer service. Orion’s Hospitality Voice AI helps staff anticipate guest needs and respond to guest requests faster.
Read More »Revolutionize In-Store Customer Service and Increase Sell-Through with Retail Voice Automation
In the era of labor shortages, supply chain disruptions, and inflation, retail voice automation can transform and optimize frontline operations.
Read More »Customer Testimonial: Orion for Hospitality at Belle Haven
Belle Haven staff relies on Orion’s communication’s solution to provide an exceptional guest experience as the club’s operations are challenged during a period of 25% growth in membership year-over-year.
Read More »4 Ways Unified Communications Can Help in a Labor Shortage
Voice-first Unified Communications, like Orion’s Push-to-Talk 2.0, help hospitality leaders transform operations to maintain high levels of service.
Read More »Does Your Hospitality Team Need a Push-to-Talk Translation Solution?
A Push-to-Talk translation solution can help you combat the severe hospitality labor shortage. Hire the best candidates and help make them effective day one.
Read More »Communication in the Hospitality Industry
Good communication in the hospitality industry is essential for long-term success. Top performers exceed guests’ expectations by excelling at customer service.
Read More »Orion Video: What is PTT 2.0?
Orion PTT 2.0 radically innovates frontline communication, increasing productivity, safety, and customer satisfaction.
Read More »The Boca Raton Selects the Orion Push-to-Talk (PTT) 2.0 Platform for Frontline Communications
The Boca Raton selected Orion to provide frontline communications across the iconic private club and luxury resort in South Florida. Staff members across various departments will utilize Orion for real-time communication, including housekeeping, engineering, food and beverage, security, events, recreation, and concierge. Learn more in the press release.
Read More »Workforce Productivity and Collaboration in 2022 and Beyond
In their 2022 report, 451 Research predicts that “real-time communications for the frontline workforce will transition into the full digitization of frontline operations.” Read on for Orion’s take on communications role in reshaping frontline operations in the coming year.
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