Organizing your groups effectively will help you get the most out of your Orion subscription. Groups determine who team members can and can’t talk to. So how you choose to set up your groups will dramatically influence your team’s productivity. In this article, we’ll share some tips for setting up your groups based on how […]
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Acquiring a new communications solution usually requires a complicated purchasing effort: a basket of hardware, software, and subscription options need to be negotiated and secured with multiple vendors before a system can even be tested. Don’t have time for all that? Would you prefer a fully managed solution that includes everything (hardware, software, and service) […]
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The enterprise mobile workforce tends to be woefully underserved in Digital Transformations, because the use cases are challenging to solve with traditional enterprise tech. Mobile workers are frontline operators, performing tasks in a heads-up and often hands-free manner in guest- and customer-facing transportation, manufacturing, and field service roles. They need real-time communication among co-workers, centralized […]
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Here’s a look at the workday of a name brand hotel in the Northeastern USA using the Orion Voice Platform. Learn how Orion team communication and AI Workflows improve every operational aspect of a hotel and makes every team member more effective: Morning: Quick response to emergent issues 7:01 am: The Assistant General Manager wakes […]
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The Orion team had an exciting week in Minneapolis for the annual Hospitality Industry Technology Exposition and Conference (HITEC®) conference last week. Orion invited all attendees to try out the future of voice services for hospitality. The team showcased solutions for enhancing operational efficiency and providing delightful guest experiences. Leaders and team members from Orion’s […]
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The State of New Jersey recently mandated into law a requirement for the hospitality industry to provide workers with wearable devices that have real-time connectivity to summon help in an emergency. Frankly, it’s about time. Other states seem set to follow, and industries are rapidly moving to protect and enable a category of lone workers […]
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Who Orion Labs, Inc. is the provider of the award-winning Voice Platform for teams. The company provides real-time communication between people, teams, bots, intelligent agents, and voice services through its messaging platform. Orion’s services work across most devices (iOS and Android) without boundaries. What Orion will be exhibiting its solutions for enhancing hospitality communications at […]
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The Orion team was excited to join public safety technologists at this year’s IACP Technology conference this year in Jacksonville, FL. We met and listened to many of the 1,000 participants who came together from multiple countries including the United States, Canada, Japan, and the Netherlands. Key themes at IACP Tech 2019 During our time […]
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Direct messaging enables you to speak one-on-one with your team members. You can use direct messaging within the Orion group you use every day to collaborate without distracting other teammates. When should I use direct messaging? Group conversations are perfect for when everyone needs to hear what’s going on or when you’re trying to solve […]
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The hospitality sector relies heavily on the hard work and dedication of its staff members to offer exceptional guest experiences. For this important aspect of a property’s operations, Orion is excited about what we have to show this year. Join Orion at HITEC 2019 in Minneapolis June 17-20! Don’t miss the chance to schedule your […]
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