Take Watson with You: Orion at IBM Think 2019

More than 50,000 business and technology leaders and developers convened in San Francisco for the annual IBM Think Conference. Desmond Thorsson, a Technologist at Orion, was on the ground to present a tech talk alongside John Walicki, CTO of IBM’s Global Technology Advocacy team. Presenting to IBM Watson AI developers with John Walicki and Desmond Thorsson […]

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The Four Trends That Will Drive Voice Technology In 2019

In 2018, Orion saw widespread adoption of voice-powered, push-to-talk devices across enterprise companies. The company added significant features to the Orion Connected Voice Platform including Orion Pro, the Orion Push to Talk app, and numerous Voice Bots. Now more than ever, voice technology is becoming a tool for the future of business, allowing for streamlined […]

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How a Global Energy Corporation Streamlined Communication and Automated Workflows with Orion

A global energy company implementing its digital transformation A global energy and mining corporation running an extensive operation in the southwest US looks to innovative communications and digital transformation to improve operations and worker safety. At the site, the company operates two mines, each of which stretches a mile wide. The desert terrain at this […]

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How a Major US Hospital Cut Emergency Wait Times with Orion Voice Bots and Onyx

Inefficient communication at a large hospital system A large public hospital system has an ongoing organization-wide initiative to identify process improvements and streamline workflows. As part of that initiative, they recently discovered that they were inadvertently creating excessively long wait times for emergency department visits. Hospital staff and first responders had to follow a long […]

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How Arrowhead Dental Saved Time and Money with Orion

Managing a busy dental office Arrowhead Dental is a dental practice in Evanston, Wyoming. Their staff implement the most up-to-date technology to offer their patients an enjoyable and comfortable dental atmosphere. Their skilled dentists provide comprehensive dental care for families across the state and online through virtual visits. For this busy dental office, a staff […]

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How a State College Library Automated Customer Service Requests with Orion

Providing excellent service to library visitors — while trying to get everything else done Working and communicating with a team across multiple campus locations can often pose difficulties. Messaging tools like mobile phones and walkie-talkies aren’t sophisticated enough to work for teams on the move. This was the case for a state college where librarians needed […]

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How a National Bike-Share Company Boosts Operations Efficiency and Worker Safety with Orion

  A national bike-sharing company faces operations bottlenecks For many rapidly growing companies, building an efficient technology stack that scales with the business can be tough. Complex issues can emerge as teams grow and insufficient technology, coupled with burgeoning operations, causes bottlenecks. This was the problem facing a major national bike-share company that’s rapidly growing […]

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How a City Police Department Maintains Safety & Efficiency for Its Undercover Officers with Orion

Keeping police officers safe while undercover isn’t easy Officer safety is always a top priority for law enforcement agencies. This Western US police force runs many covert operations, from surveillance of suspected criminals to going undercover at large public events. These events, like marathons, parades, and public demonstrations, increasingly run a risk of violent activity. […]

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How a Major Hotel Brand Delivers Premium Guest Service with Orion Push to Talk

Striving for excellent service in hospitality For this hotel in the southeastern US, staff must be in constant communication to provide excellent customer experiences. The ten-story hotel and conference center is part of a major hotel chain, and staff work around the clock to accommodate guests and conference attendees. In the past, management used traditional […]

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How Orion Powered Real-Time Communication for a Large Medical Center

Providing environmental services in a large hospital The environmental services team of a top healthcare provider in the Northeastern US faced a difficult challenge recently when they realized their in-house communication system couldn’t adequately serve their needs. Hospital beds are in high demand, and reducing patient wait time is a critical goal of hospital management. […]

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