The Orion Voice Platform Selected for Innovative Voice AI Bots that Transform Frontline Operations
SAN FRANCISCO, Sept. 15, 2022 — Orion Labs, Inc., the only voice-first Push-to-Talk (PTT) 2.0 Unified Communications platform, today announced the company was named a “Top 20 Artificial Intelligence Companies for 2022” by CIO Applications. The judging panel noted that Orion was selected for the platform’s use of advanced Voice AI to connect teams and operations across an enterprise while also increasing worker productivity and safety.
“Each year, we evaluate the best-in-class solutions testing new ideas in artificial intelligence to solve the real-world issues facing many of today’s businesses,” said Justin Gonsalves, Managing Editor of CIO Applications. “Orion Voice AI Bots ability to supercharge frontline operations is a game changer. We expect to see Orion’s indelible impact on the frontline workforce for years to come.”
Orion’s patented Voice AI Bots are the critical components that bring AI and process automation to frontline, deskless, and mobile workers. The always-on, always-ready Voice AI Bots connect people to people and people to data and systems, delivering process automation to the frontline workforce for the very first time. These Voice Bots execute operational workflows, fetch data in response to voice queries, and perform tasks based on commands, events, and actions. Orion Voice Bots also activate third-party integrations, and access value-added services like bidirectional speech-to-speech language translation, complete voice-automated checklists, transcription, and emergency alerts.
“Orion Voice Bots are a radical technological advancement that dramatically accelerate innovation and meet the urgent need to embrace digital transformation in frontline operations,” said Alex McNamara, Orion Chief Technology Officer. “We’re honored the judging panel has recognized Orion’s commitment to driving the future of frontline work and connecting frontline workers to the digital enterprise.”
Orion has continually been recognized by analysts, industry pundits, and leading journals for its innovative and market-leading solutions. CIO Review recently named Orion a “10 Most Promising Unified Communications Solutions 2022.” Logistics and Transportation Review named Orion a “Top 10 Intelligent Transport Systems Solution Provider.” Manufacturing Technology Insights named Orion a “Top 10 Industrial IoT Solution Provider.” IDC named Orion an IDC Innovator for its unique ability to digitally transform communications for the deskless workforce with AI-powered bots that enable process automation and access to IoT systems. Orion also won an Edison Award for the Onyx, its patented wearable that supports hands-free, heads-up collaboration for workers.
Orion holds 46 patents to protect its innovation advantage and continues to advance new ways to help its customers embrace the benefits of digital transformation in their frontline operations.
CIO Applications recently met with Orion’s Alex McNamara to learn more about Orion’s patented Voice AI Bots. Read the conversation here.
Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent Unified Communications platform. Orion’s patented Voice Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.
Orion was recently named a Most Promising Unified Communications Solutions for 2022 by CIO Review, a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. For more information, visit www.orionlabs.io/.