Using push-to-talk technology to boost the customer experience

Today, retailers of all sizes — from department stores to boutiques — are providing their employees with mobile devices that allow them to communicate with a simple touch of a button. Push-to-talk devices, which operate like a walkie-talkie, eliminate the need for workers to focus their attention in multiple places. Modern voice-enabled devices have countless benefits for both front- and back-of-the-house retail applications, and they enable employees to work more efficiently and provide better customer service.