Provide Exceptional Customer Experience
Hands-free, voice-activated solutions ensure workers have access to the right information in real-time with instant access to experts and retail systems. Orion transformation solutions for retail store operations will keep your teams acting quickly on customer requests.
Secure, Instant Communication for Retail Store Operations Transformation
Communicate with all retail teams — including store managers, service teams, front end, point of sale, merchandisers, and security teams.
Communicate with no limit on the number or size of your groups.
Reach team members at the touch of a button and switch groups with a swipe.
Connect workers to teams, regional managers, and headquarters.
Speed Up Training for Seasonal and New Employees
For new retail employees, Orion Voice AI Bots act as a real-time, in-your-ear trainer. Orion also gives your teams instant access to expertise, so associates can quickly check how to complete a process with no mistakes.
Automate and Optimize Processes Both In-Store and Off the Retail Floor
Voice AI Bots reduce costs, increases sales, and speeds operational throughput for increasingly complex retail operations. Optimize workstreams within and beyond the store, including curbside service, delivery, inbound inventory, and outbound shipments — across stores, warehouses, and regional offices. Orion's award-winning retail collaboration software will keep operations moving quickly and smoothly.