Intelligent Collaboration Software to Connect Hospitality Teams

Hospitality operations leaders know they must equip their teams with communication and collaboration technology that enhances guest experience, improves safety, and boosts productivity. Radios and limited PTT apps just don’t cut it anymore.

Orion’s platform offers a transformational alternative. We support our hospitality customers as they provide the highest levels of service and safety to guests. They also see improved team productivity while working in extremely dynamic hospitality environments.

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Team Communication and PTT 2.0

Communicate via push-to-talk in ad hoc, 1:1, or group environments that enable managers to connect directly with relevant workers like food and beverage service, housekeeping, security, engineering, spa, grounds, transportation, and front desk teams.

Cross-Departmental Collaboration and Operational Control

Track real-time staff activity across buildings and deploy additional resources where needed, including in urgent or dynamic situations. Always know where employees are, what they’re doing, and how they’re performing.

Process Automation for Hospitality Operations

Orion voice-activated automations empower your workforce to focus on higher-value tasks and automate routine tasks like checklists, standard operating procedures, and more. All processes are recorded and archived offering management greater control and actionable insights to improve operations.

Emergency Alerts
Emergency Alerts

Enable your team to call for help, no matter where they are. When an emergency phrase is spoken, Orion alerts safety teams with important location data.

Standard Operating Procedures
Standard Operating Procedures

Mitigate risk while saving staff time. Using their voice, workers initiate and complete safety checklists, which are automatically distributed.

Geofencing Voice Alerts
Geofencing Voice Alerts

Alert workers of critical safety information when they enter a hazardous work site. Notify management when workers or vehicles enter specific work sites.

Marriott Buckhead lobby

Marriott Buckhead Atlanta Delivers Premium Guest Service Faster with Orion

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