Transform Facilities Management Productivity with Intelligent Collaboration

Optimize Efficiency and Effectiveness With Real-Time Multimodal Communication

Today, facilities managers must efficiently plan and maintain the workplace to support total workforce productivity. They must also proactively manage costs as well as stay on top of work orders to keep average time to completion as low as possible.

Orion for Facilities Management provides a voice-first, always-on, scalable solution that improves employee collaboration and productivity.

Provide Exceptional Service to Dynamic Maintenance Demands

Dispatch teams to efficiently tackle the most business-critical tasks with web-based Orion Dispatch Console, which provides operational control, voice dispatch, and location tracking services in any web browser — enabling dispatchers to work from any location.

View Worker Activity with Advanced Location Services

Orion delivers real-time location and contextual data for Facilities Management teams — always know where your employees are, what they’re doing, and how they’re performing. Measure results and productivity metrics, then optimize.

Drive Operational Improvement with Performance Insights

Analyze employee request patterns and response times to improve productivity and drive insight into future planning.

Give Workers Real-Time Access to Guides and SMEs

Bots and workflows enable workers to get immediate guidance on how to complete the most simple — or complex — tasks without having to call managers for help.

“Orion’s easy-to-use, all-in-one platform supports cross-departmental communication, operational control, and dynamic and urgent situation management, making it the ideal solution to modernize our collaboration technology.”

— Jason Parfitt, Systems Manager, Hamilton Princess & Beach Club, A Fairmont Managed Hotel