Based in San Francisco,

California, the Orion Labs solution delivers instant and secure voice, location, and data messaging across connected devices and applications. Their Push-to-Talk 2.0 offering includes a web-based dispatch console and mobile applications, location services, message playback and archiving, as well as AI powered technology like real-time voice translation and support for voice bots.

“Vontas is excited about the acquisition of Orion Labs as their products fit right into our integrated, modular ITS solution Vontas OnTransit,” says Peter Aczel, General Manager at Vontas. “Orion’s products help to improve our best-in-class IP based communication solution in our OnTransit product portfolio, enabling us to deliver exciting new solution modules like translation and digitalized vehicle inspection capabilities that transit agencies are looking for.”

With this acquisition, Vontas adds a module that helps transit agencies easily make individual, group, and fleetwide calls ensuring a critical layer to a fail-safe environment. Voice and data redundancy improves communication abilities and keeps lines open for mission-critical systems during unpredictable situations. In the future, Vontas plans to seamlessly integrate Orion products into the Vontas OnRoute module for computer-aided dispatch and automatic vehicle location (CAD/AVL).

Aczel said, “Our first goal with this acquisition is integrating Orion’s customers and staff into our operations. We’re excited to embrace them as part of Vontas and anticipate building a strong partnership together.”

“A warm welcome to Modaxo to Orion its team and customers,” said Simon Ferguson, Senior Vice President with Modaxo. “Orion’s expertise in voice communication, powered by AI, is a strong complement to the solution offerings provided by Vontas & our other Modaxo businesses. There is great opportunity utilize Orion to digitize voice and other critical workflows within the people transportation industry.”

About Vontas
Vontas helps agencies make public transit the desired mode of transportation in their communities. Through real-time technology, we help create smart, safe, reliable, accessible, and more connected public transit experiences. Learn more at vontas.com.

About Modaxo
Modaxo is a global technology organization passionate about moving the world’s people. Working both together and independently, our collective of businesses are committed to delivering software and technology solutions that help connect people with the places they need to go for work, family, and everyday life. Learn more at Modaxo.com.

Media Contact:
Kim Emmerson, Chief Marketing Officer

Orion Unveils AI-powered Speech-to-Speech Translation for the Frontline Workforce
First-of-its-kind, Bi-directional Speech-to-Speech Translation is Now Available

SAN FRANCISCO, May 24, 2022 — Orion Labs, Inc., the world’s first Voice AI Communications
Platform for frontline enterprises, today released its Speech-to-Speech Translation (S2ST),
available via our Push-to-Talk (PTT) 2.0 Platform. Orion’s S2ST is a first-of-its-kind, voice-AI
solution that layers bi-directional translation into real-time, multipoint communications, unlocking
entirely new staffing and collaboration possibilities for the deskless workforce and edge
operations.

Orion’s Speech-to-Speech Translation uses Orion’s Frontline AI to edge-deliver speech and text
translation instantly to deskless workers at their point of work and in the flow of work. Orion’s
Frontline AI is powered by proprietary Automated Speech Recognition (ASR) that serves edge
operations of any size, supporting each individual user’s language preferences. Orion PTT
Groups support up to 60 language preferences, enabling all users to set the language they hear
for their real-time PTT group or 1-to-1 direct messages, regardless of the language of the
original speaker.

“Orion’s Speech-to-Speech Translation is a revolutionary, voice-driven solution that enables any
team member, regardless of their native language, to collaborate in Orion talk groups, bringing
translation into the flow of real-time team communication,” said Greg Taylor, Orion CEO. “Our
approach is a game-changer for frontline workforce productivity and safety. I am so proud of
Orion’s engineering innovation to provide the first-ever solution for global and mixed-language
operations leveraging AI.”

Frontline operations across transportation, logistics, hospitality, retail, healthcare, and more all
benefit from removing language barriers with real-time translation. Frontline enterprises expand
labor pools, improve team collaboration, and reduce miscommunication. Managers also ensure
new hires are effective on Day 1 by simplifying the onboarding of multilingual staff.

Orion’s Speech-to-Speech Translation is just one of Orion’s many Voice AI Workflows.
Additional offerings include Voice Queries like the Inventory Query & Price Check Workflow or
Voice Ticketing Workflow, Voice Checklists, and Voice Commands & Workflows like the
Emergency Escalation Workflow, Shift Check-in Workflow, and Register Backup Workflow. Best
of all, Orion Voice AI Workflows can seamlessly operate on other frontline collaboration apps
including Microsoft Teams.

About Orion Labs, Inc.

Orion is the only AI Workflow Platform for frontline workforce productivity, connecting people to
people and people to enterprise systems. Orion’s proprietary Voice AI Workflows are systems of
action for the frontline worker with voice-driven process automation and integrations to leading
operational systems of record. Orion’s proprietary Automated Speech Recognition (ASR) drives
innovative operational automations like Speech-to-Speech Workflows, Voice Queries, Checklist
Workflows, Emergency Response Workflows, and more.

Orion was recently named a Top AI Solution Provider 2022 by CIO Applications, a Most
Promising Unified Communications Solutions for 2022 by CIO Review, a Top 10 Intelligent
Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10
Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC
Innovator. Orion holds 62 patents that support its award-winning solutions. For more
information, visit www.orionlabs.io.

Stay in touch with Orion Labs | LinkedIn | Twitter | Blog

Media contact:

Jacqueline Wasem
Orion Labs, Inc.
415-800-5467
press@orionlabs.io

Greg Taylor Recognized for Second Year in a Row for Leading Innovative Voice AI Communications Platform for Frontline Enterprises

SAN FRANCISCO, Nov. 10, 2022 — Orion Labs, Inc., the world’s first Voice AI Communications Platform for frontline enterprises, today announced that Orion Chief Executive Officer Greg Taylor has been named one of the Top 50 SaaS CEOs of 2022 by The Software Report. The Software Report noted the Top 50 SaaS CEOs of 2022 have demonstrated that with strong, innovative leadership, the best software solutions thrive and are rapidly adopted across the global economy.

“Our 2022 awardees were selected based on thousands of nominations from colleagues, peers, and other software industry professionals and in-house industry research,” said The Software Report’s Editorial Board. “The judging panel selected CEOs notable for their expert leadership of some of the most transformative, impactful SaaS companies in the industry.”

Taylor was recognized for forging Orion into the only Voice AI Communications Platform designed to amplify and enhance frontline work with voice-driven process automation. Under Taylor’s leadership, Orion has raised over $43 million in funding, obtained 16 new patents, and grown Orion’s proprietary Voice AI Bots Library.

Taylor shepherded Orion through the challenges of the COVID-19 pandemic, ensuring the company prioritized impacted customers like transportation services and supported those spurred to innovate like hospitality and logistics. Furthering Orion’s commitment to supporting the global community during the crisis, Taylor donated Orion’s secure communication service to a Poland-based humanitarian supply chain and refugee logistics organization supporting emergency response in Ukraine. Taylor is a veteran entrepreneur executive in enterprise technology. His excellence in leadership was recently recognized when the L. A. Times named him a CEO Visionary.

“Leading enterprises realize their frontline workforces must be included in digital transformation efforts to compete in today’s environment. Orion connects people with people and people to systems via Voice. Our patented Voice AI Bots radically improve operational productivity and workforce engagement. This is how we fully connect the digital enterprise,” said Greg Taylor, Orion CEO. “I am honored to be recognized for the second time by The Software Report for leading Orion during this complex and volatile period and am grateful for the creativity, dedication, and hard work our entire Orion team has invested in actualizing the game-changing possibilities of Voice AI for the market.”

Orion has continually been recognized by analysts, industry pundits, and leading journals for its innovative and market-leading solutions, including its patented Voice AI Bots that support voice integration to backend systems, language translation, automated checklists, emergency response, and more. CIO Applications named Orion a “Top AI Solution Provider.” CIO Review named the company “Top 10 Most Promising Unified Communications Solutions.” Logistics and Transportation Review selected Orion as a “Top 10 Intelligent Transport Systems Solution Provider,” and Manufacturing Technology Insights named Orion a “Top 10 Industrial IoT Solution Provider.” Orion was also named an IDC Innovator and won an Edison Award for the Onyx, its patented wearable accessory that enables heads-up collaboration for workers.

The Software Report is a comprehensive source for market research and insights, business news, investment activity, and corporate actions related to the software sector. Based in New York City, the firm is run by a seasoned team of editors, writers, and media professionals highly knowledgeable on software and the various companies, executives, and investors that make up the sector.

About Orion Labs, Inc.

Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent Unified Communications platform. Orion’s patented Voice Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.

Orion was recently named Orion a Top AI Solution Provider by CIO Applications, a Most Promising Unified Communications Solutions for 2022 by CIO Review, a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. For more information, visit www.orionlabs.io.

Stay in touch with Orion Labs | LinkedIn | Facebook | Twitter | Blog

The Orion Voice Platform Selected for Innovative Voice AI Bots that Transform Frontline Operations

SAN FRANCISCO, Sept. 15, 2022 — Orion Labs, Inc., the only voice-first Push-to-Talk (PTT) 2.0 Unified Communications platform, today announced the company was named a “Top 20 Artificial Intelligence Companies for 2022” by CIO Applications. The judging panel noted that Orion was selected for the platform’s use of advanced Voice AI to connect teams and operations across an enterprise while also increasing worker productivity and safety.

See CIO Applications Top 20 Artificial Intelligence Solutions Companies for 2022

“Each year, we evaluate the best-in-class solutions testing new ideas in artificial intelligence to solve the real-world issues facing many of today’s businesses,” said Justin Gonsalves, Managing Editor of CIO Applications. “Orion Voice AI Bots ability to supercharge frontline operations is a game changer. We expect to see Orion’s indelible impact on the frontline workforce for years to come.”

Orion’s patented Voice AI Bots are the critical components that bring AI and process automation to frontline, deskless, and mobile workers. The always-on, always-ready Voice AI Bots connect people to people and people to data and systems, delivering process automation to the frontline workforce for the very first time. These Voice Bots execute operational workflows, fetch data in response to voice queries, and perform tasks based on commands, events, and actions. Orion Voice Bots also activate third-party integrations, and access value-added services like bidirectional speech-to-speech language translation, complete voice-automated checklists, transcription, and emergency alerts.

“Orion Voice Bots are a radical technological advancement that dramatically accelerate innovation and meet the urgent need to embrace digital transformation in frontline operations,” said Alex McNamara, Orion Chief Technology Officer. “We’re honored the judging panel has recognized Orion’s commitment to driving the future of frontline work and connecting frontline workers to the digital enterprise.”

Orion has continually been recognized by analysts, industry pundits, and leading journals for its innovative and market-leading solutions. CIO Review recently named Orion a “10 Most Promising Unified Communications Solutions 2022.” Logistics and Transportation Review named Orion a “Top 10 Intelligent Transport Systems Solution Provider.” Manufacturing Technology Insights named Orion a “Top 10 Industrial IoT Solution Provider.” IDC named Orion an IDC Innovator for its unique ability to digitally transform communications for the deskless workforce with AI-powered bots that enable process automation and access to IoT systems. Orion also won an Edison Award for the Onyx, its patented wearable that supports hands-free, heads-up collaboration for workers.

Orion holds 46 patents to protect its innovation advantage and continues to advance new ways to help its customers embrace the benefits of digital transformation in their frontline operations.

CIO Applications recently met with Orion’s Alex McNamara to learn more about Orion’s patented Voice AI Bots. Read the conversation here.

About Orion

Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent Unified Communications platform. Orion’s patented Voice Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.

Orion was recently named a Most Promising Unified Communications Solutions for 2022 by CIO Review, a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. For more information, visit www.orionlabs.io/.

Stay in touch with Orion Labs | LinkedIn | Blog

Taylor Recognized for His Notable Achievements in Driving Orion’s Market Leading Position and Global Growth

SAN FRANCISCO, August 30, 2022 — Orion Labs, Inc., the only voice-first Push-to-Talk (PTT) 2.0 and Unified Communications platform, today announced that Orion Chief Executive Officer Greg Taylor has been named a CEO Visionary by the Los Angeles Times. L.A. Times included Taylor in its list of CEOs who have exhibited exceptional leadership qualities within their organizations and communities across California.

L.A. Times B2B Publishing included its second annual list of CEO Visionaries in its C-Suite: Trends, Updates and CFO Leadership Awards. The magazine presented an in-depth look at the essential roles of CEOs and CFOs and how they’re navigating their companies through today’s challenging business climate.

Taylor was noted for how his servant-first leadership has shaped the inclusive, performance culture propelling Orion’s emergence as a leader in the enterprise frontline collaboration category. Taylor raised over $30 million in investment for Orion to connect the enterprise by solving the leading problems of productivity, automation and safety for the estimated 3 billion global deskless workers. Taylor also directed innovation investments in Orion’s category-leading platform, resulting in 16 new patents. Orion expects to continue its market expansion and double revenue growth by the end of 2022.

“Orion is radically modernizing frontline collaboration and its role in building the connected enterprise via Unified Communications,” said Greg Taylor, Orion CEO. “Orion truly changes the game with Voice AI Bots and voice-automated integrations to enterprise systems to support workforces operating in dynamic, complex environments. I’m honored to be recognized by the Los Angeles Times for leading Orion’s incredible team on our category-defining journey.”

Orion’s innovative Push-to-Talk (PTT) 2.0 collaboration solution is a cloud-based platform service that dramatically improves push-to-talk communications. Orion transforms frontline operations with an innovative Unified Communications strategy that drives success across industries such as transportation, manufacturing, retail, logistics, hospitality, security, and more.

Taylor is a veteran executive and entrepreneur in technology, serving most recently as president and COO of global SaaS leaders HighQ and Eka Solutions, and notably as EVP and partner at Triple Point Technology, overseeing growth in revenue and EBITDA that led to one of 2013’s largest software company exits. He currently sits on four boards, two of which are based in California.

About Orion

Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent Unified Communications platform. Orion’s patented Voice Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.

Orion was recently named a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. For more information, visit www.orionlabs.io.

Stay in touch with Orion Labs | LinkedIn | Blog

SAN FRANCISCO, August 23, 2022 — Orion Labs, Inc., the only voice-first Push-to-Talk (PTT) 2.0 and Unified Communications platform, today announced Packaging Corporation of America (PCA) selected Orion’s Voice Platform to provide bi-directional language translation services for the paper mill’s logistics operations via the Orion Language Translation Voice AI Bot.

PCA is one of the largest producers of containerboard and corrugated packaging products in the U.S. The company has over 120 facilities — including seven containerboard mills and 89 manufacturing locations. Their workforce comprises approximately 15,200 employees, with operations primarily in the United States.

PCA required a language translation solution to assist its logistics workforce in communicating with multilingual, non-workforce drivers making 100s of deliveries to various locations across its manufacturing sites daily. PCA’s mill managers needed a better way to communicate in real time with the drivers and provide directions to different loading docks around the mills.

PCA selected Orion for its Language Translation Bot, which ensures drivers receive directions from the mill’s staff in their native languages, including Arabic, Polish, Romanian, Russian, Spanish, UA Yemen, and Ukrainian. Drivers communicate in their native language, and Orion translates those communications back into English for the PCA mill team.

Orion’s Voice Bot real-time language translation solution is a powerful productivity tool that unlocks access to an expanded labor pool, instantly translating over 60 languages between team members. Each worker communicates and receives responses from team members in their native language, ensuring everything is clearly understood.

Orion’s PTT 2.0 platform transforms frontline communications with its library of off-the-shelf or customizable Voice AI Bots. The always-on, always-ready Voice Bots perform complex, multi-step workflows that offload routine processes, respond to voice queries, and perform tasks based on commands, events, and actions. Orion’s patented Voice Bots also voice automate access to enterprise and 3rd-party systems via API and custom integrations.

About Orion

Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent Unified Communications platform. Orion’s patented Voice Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.

Orion was recently named a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. For more information, visit www.orionlabs.io.

Stay in touch with Orion Labs | LinkedIn | Blog

The Orion Voice Platform Selected for Its Ability to Streamline Frontline Communications Across a Distributed Workplace Environment

SAN FRANCISCO, July 7, 2022 — Orion Labs, Inc., the only voice-first Push-to-Talk (PTT) 2.0 and Unified Communications platform, today announced the company was named a “10 Most Promising Unified Communications Solutions 2022” by CIO Review. The judging panel noted that Orion was selected for the platform’s ability to unify frontline communications across PTT, VoIP, and LMR while voice automating business processes and integrations to enterprise systems.

CIO Review is a leading technology magazine at the forefront of guiding enterprises through an ever-changing business environment with the information they need about critical solutions, services, and innovations.

See CIO Review’s 10 Most Promising Unified Communications Solutions for 2022

“Each year, CIO Review’s editorial board evaluates the top Unified Communications solutions fostering unhindered communications in a distributed workspace for improved business agility and continuity,” said Justin Gonsalves, Managing Editor of CIO Review. “Orion offers enterprises an innovative solution that brings frontline workers into the enterprise and embraces the digital workplace technology boom.”

Orion helps today’s enterprises connect their entire desked and deskless workforces with sophisticated, always-available multimodal communications that are optimized for group and 1:1 direct message communications via secure voice, text, video, or image. Orion helps teams communicate over any distance, any network, and any device with real-time PTT available via smartphone or web-based browser. Orion bridges all workers across VoIP and LMR radio as well.

See what CIO Review has to say about Orion

“Orion’s platform is a radical advancement in Unified Communications that brings frontline workers into the enterprise with a voice-driven interface that offers real-time collaboration, automations, and integrations into critical enterprise systems,” said Michael Schwartz, Orion Chief Marketing Officer. “We’re honored the judging panel recognized the unparalleled value Orion provides its customers by fully connecting frontline teams to the enterprise and unlocking the innovation needed to compete in today’s marketplace.”

Orion has continually been recognized by analysts, industry pundits, and leading journals for its innovative and market-leading solutions. Logistics and Transportation Review named Orion a “Top 10 Intelligent Transport Systems Solution Provider.” Manufacturing Technology Insights named Orion a “Top 10 Industrial IoT Solution Provider.” IDC also named Orion an IDC Innovator for its unique ability to digitally transform communications for the deskless workforce with AI-powered bots that enable process automation and access to IoT systems. Orion also won an Edison Award for the Onyx, its patented wearable that supports hands-free, heads-up collaboration for workers.

Orion holds 46 patents to protect its innovation advantage and continues to advance new ways to help its customers embrace the benefits of digital transformation.

About Orion

Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent Unified Communications platform. Orion’s patented Voice Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.

Orion was recently named a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. For more information, visit www.orionlabs.io.

Stay in touch with Orion Labs | LinkedIn | Blog

Orion to Support Hospitality Team as They Provide Exceptional Experiences Across the 200-Acre Waterfront Property

SAN FRANCISCO, April 28, 2022 — Orion Labs, Inc., the only voice-first Push-to-Talk 2.0 intelligent communication platform, today announced The Boca Raton selected Orion to provide frontline communications across the iconic private club and luxury resort in South Florida. Staff members across various departments will utilize Orion for real-time communication, including housekeeping, engineering, food and beverage, security, events, recreation, and concierge.

The Boca Raton is a private club and luxury resort founded in 1926 and acquired by MSD Partners, L.P. in 2019. The property is undergoing the most significant evolution in its storied history as part of a $200 million Phase One transformation. The Boca Raton is comprised of five distinct hotels, including Cloister, Yacht Club, Beach Club, Bungalows, and the soon-to-open Tower. Amenities range from an 18-hole golf course to a 50,000 sq. ft. spa, seven swimming pools, Racquet Club, 34-slip marina, a collection of restaurants and bars, and flexible meeting space.

The Boca Raton required a voice-first solution with reliable service across the extensive property and broad device compatibility to meet each team’s distinct device requirements. In a competitive selection process, The Boca Raton chose Orion for its ability to provide push-to-talk and multimedia with resort-wide coverage over Wi-Fi and LTE. Orion was also selected for enabling The Boca Raton to optimize devices for each operational role and eliminate the staff’s need to carry multiple devices.

Customer-facing staff will utilize Orion’s award-winning Onyx, an end-to-end encrypted (E2EE) Bluetooth wearable device for heads-up, hands-free communication. Orion will also bridge with the resort’s existing radio system, enabling Orion’s PTT 2.0 platform to interoperate with the staff’s legacy radios. Orion’s platform is scalable to match The Boca Raton’s future growth.

The Orion PTT 2.0 Platform for Hospitality uses Orion’s patented Voice AI Bots and platform integrations to transform the guest experience and safety by delivering value-added services, automating routine processes, responding instantaneously in critical situations, and amplifying team member knowledge. The platform offers an easy onboarding process and improves employee engagement with real-time language translation and voice-first multimedia communication with voice, text, photos, videos, and files such as PDFs. Managers gain operational control with a single-pane map view of staff locations, even when the manager is offsite.

“Orion’s PTT 2.0 radically modernizes frontline communication and operational control across industries such as hospitality, transportation, logistics, retail, health care, and more,” said Greg Taylor, Orion CEO. “Orion is the ideal strategic partner to support The Boca Raton as they digitally transform the iconic property’s communication and collaboration system to provide an unmatched customer experience. I am pleased to welcome The Boca Raton as Orion’s newest hospitality client.”

About Orion

Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent communication platform. Orion’s patented Voice AI Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.

Orion was recently named a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. For more information, visit www.orionlabs.io.

Stay in touch with Orion Labs | LinkedIn | Blog

Media contact

Jacqueline Wasem
Orion Labs, Inc.
415-800-5467
press@orionlabs.io

Orion Partners With TransLoc to Support Sedona’s New Transportation Service

SAN FRANCISCO, April 5, 2022 — Orion Labs, Inc., the only voice-first Push-to-Talk 2.0 intelligent communication platform for transportation operations, today announced The City of Sedona selected Orion in partnership with TransLoc, a leading innovator in transit technology. Orion will provide frontline communications for the city’s new fixed-route service transporting passengers to and from regional destinations. The City of Sedona’s microtransit drivers, dispatch team, and supervisors will rely on Orion for real-time voice-first and multimedia communication, real-time driver locations, and urgent incident response. Orion’s PTT 2.0 will complement TransLoc’s fixed-route transportation management system.

During peak season, the City of Sedona’s population more than doubles, creating traffic delays and backups. The COVID-19 pandemic drove an even more significant tourism surge to the City of Sedona, requiring a solution to address the congestion and mobility needs of residents, visitors, and commuters. The city sought to address this congestion and improve its quality of life and visitor experience by launching new public shuttle services.

“The COVID-19 pandemic has reshaped transportation habits in cities like Sedona nationwide as tourists turn towards domestic travel,” said Jackson Lake, TransLoc Director of Sales. “Orion and TransLoc are the ideal partners to support the City of Sedona’s transportation planning and new transit service. We look forward to partnering with the City of Sedona as they build a robust, adaptable transportation system ready to serve residents and visitors now and in the future.”

TransLoc and Orion both use Open APIs to integrate their platforms on a single device and provide exceptional operational control, real-time driver visibility, and instant, reliable communications. The platforms run together on tablets with GPSLockbox mounts in every vehicle. Dispatchers manage drivers and routes via the web-based Orion Dispatch Console.

Orion provides reliable, always-on, real-time voice communications between dispersed, on-the-go shuttle drivers and dispatchers. Dispatchers use Orion Dispatch Console to respond to drivers and facilitate seamless 1:1 or group communication environments. Orion Voice AI Bots automate tasks like Emergency Response, Language Translation, and Status or Radio Checks. Orion enables organizations to archive all messages for safety, compliance, and incident reports.

“Orion’s PTT 2.0 supports frontline operations with an innovative Unified Communications strategy that drives success across industries such as transportation, hospitality, retail, logistics, and more,” said Gregory Taylor, Orion CEO. “Building on our success with Massachusetts Bay Transportation Authority (MBTA), Orion continues to earn new transportation customers as both fixed-route and on-demand operators innovate to competitively transform services and reduce costs. I am pleased to welcome The City of Sedona as Orion’s newest transportation customer.”

The Orion PTT 2.0 Platform for Transportation transforms how transportation organizations operate. Orion supports a superior rider experience and driver and passenger safety with the platform’s patented Voice AI Bots and platform integrations. Orion future-proofs transportation operations using its Voice AI Bots and integrations to deliver value-added services, process automation, instantaneous support during urgent situations, and on-the-go access to critical information. The Orion platform offers an easy onboarding process and improves employee engagement with real-time language translation and voice-first multimedia communication with voice, text, photos, videos, and files such as PDFs.

About Orion

Orion is the leading voice-first, cloud-based Push-to-Talk 2.0 (PTT 2.0) intelligent platform for frontline Unified Communications. Orion’s patented Voice AI Bots and platform integrations deliver value-added services, automate routine processes, respond instantaneously in critical situations, and amplify team member knowledge. The platform improves frontline team productivity, safety and compliance, and customer and staff engagement.

Orion was recently named a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. For more information, visit www.orionlabs.io.

Stay in touch with Orion Labs | LinkedIn | Blog

Media contact:

Jacqueline Wasem
Orion Labs, Inc.
415-800-5467
press@orionlabs.io

Innovative Veterinary Specialty Center Selects Orion Platform to Provide Collaboration Technology at its New State-of-the-Art Facility

SAN FRANCISCO, September 1, 2021 — Orion Labs, Inc., the leading voice-first, intelligent collaboration platform that empowers deskless workers, today announced Los Angeles Animal Specialty Emergency and Rehabilitation (LAASER) selected Orion to provide team communication and support for organizational productivity in a dynamic veterinary environment.

LAASER is an integrative specialty medical center in Glassell Park, CA (Los Angeles) offering the community a broad array of services in a brand new, state-of-the-art facility. The facility currently provides 24/7 emergency care, internal medicine, critical care, rehabilitation/integrative medicine, and advanced diagnostics and procedures.

Opening its doors in mid-September 2021, LAASER is committed to incorporating the latest, most advanced technology to best serve its team members and customers. The clinic selected Orion’s voice-first, multimodal collaboration platform, which allows their staff to communicate with voice, text, photos, videos, and files on their smartphone devices. LAASER will also use Orion’s award-winning Onyx devices, a smart push-to-talk (PTT) wearable, enabling staff to stay heads up and hands free. All staff will have real-time access to veterinarians, registered veterinary technicians, assistants, and front desk personnel at all times.

“We are excited to leverage Orion’s PTT 2.0 collaboration technology to connect each member of our team as they work to put pet parents and their pets first,” said David Liss, Chief Operating Officer of LAASER. “Our veterinary staff need Orion’s always-on, voice-first communication to provide the highest quality of care while overseeing the efficient operation of exam rooms and equipment. Orion ensures our staff is connected, compliant, and safe — no matter where they are.”

LAASER staff will use Orion’s high-quality audio PTT 2.0 to communicate with unlimited dynamic group creation, 1:1 talk modes, and instant mass communication capabilities. Orion’s intelligent language translation workflows will translate between English and Spanish so each staff member receives communications in their native language. Orion’s PTT 2.0 platform translates over 60 languages ensuring workers are always understood and informed.

“Orion’s intelligent collaboration platform supports frontline workforces in dynamic, complex industries such as transportation, logistics, retail, health care, hospitality and more as they implement digital transformation strategies to take frontline communication into the future,” said Greg Taylor, Chief Executive Officer of Orion. “Orion is the ideal communication and collaboration solution to support LAASER’s new cutting-edge facility and their complex, dynamic operations. I am pleased to welcome LAASER as Orion’s newest veterinary medicine customer.”

About Orion Labs, Inc.

Orion is the leading voice-first, intelligent collaboration platform that empowers deskless workers by enabling real-time team communication, process automation, location mapping, and access to enterprise systems to improve workforce productivity, safety and compliance, and customer engagement.

Orion was recently named a Top 10 Intelligent Transport Systems Solution Provider for 2021 by Logistics and Transportation Review, a Top 10 Industrial IoT Solution Provider 2020 by Manufacturing Technology Insights, and an IDC Innovator. Orion holds 55 patents that support its award-winning solutions. The company is headquartered in San Francisco and backed by leading investors. For more information, visit www.orionlabs.io.

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Media contact:

Jacqueline Wasem
Orion Labs, Inc.
415-800-5467
press@orionlabs.io