Workforces that require the Samsung ruggedized smartphone now have access to Orion’s frontline intelligent collaboration platform

SAN FRANCISCO, March 9, 2021 — Orion Labs, Inc., the leading voice-first intelligent collaboration platform that empowers deskless workers, today announced it has partnered with Samsung Electronics America to make the Orion platform available on Samsung Galaxy XCover Pro. Users of the slim and light yet rugged smartphone can now operate the Orion platform directly from the device, offering improved worker productivity and strengthened worker safety and compliance for teams operating in harsh environments.

“We are focused on enabling our partners with an open, innovative, and secure mobility platform that powers solutions to address the market’s most pressing needs,” said Taher Behbehani, Head of B2B Mobile, SVP and General Manager, Samsung Electronics America. “The pairing of Orion’s platform with Galaxy XCover Pro offers enterprise users an intelligent and durable collaboration tool that can support them across a broad range of work settings.”

Together, the Orion platform and Galaxy XCover Pro devices enable enterprises operating in harsh environments to amplify workforce intelligence, automate processes and workflows, and analyze operations and performance. Teams can access the Orion platform in rugged environments even while wearing gloves, thanks to its push-to-talk capabilities and advanced touchscreen features such as Glove Mode. Galaxy XCover Pro’s IP68 rating and MIL-STD 810G certification assure it can handle dust, dirt, and sand, and remain reliable in high altitude, humidity, and other severe conditions.

“Orion and Samsung Galaxy XCover users can now safely remain heads-up in their work as they collaborate with their teams by using voice activation and automated processes that ultimately increase their productivity and safety,” said Ellen Juhlin, Head of Product, Orion Labs. “Galaxy XCover Pro device users can now collaborate via voice, text, files, video, or pictures, with all of these options available to them at all times, on one device, in one app, and in one comprehensive user experience with Orion.”

Orion supports the highest levels of low-latency audio quality on any network with limitless scalability. Its customers can use any network with their Galaxy XCover Pro devices, including LTE, private LTE (CBRS), and Wi-Fi. Users have the always-on ability to communicate with any size team via unlimited groups, 1:1 communication, or mass communication over any distance, including on-site, on the road, across town, or around the globe.

Learn more about the joint value of Orion Labs and Samsung Galaxy XCover Pro.

About Orion Labs, Inc.

Orion is the leading voice-first, intelligent platform that empowers deskless workers by enabling real-time team collaboration, process automation, location mapping, and access to enterprise systems to improve workforce productivity, safety and compliance, and customer engagement.

Orion holds 55 patents that support its award-winning solutions and has been named an IDC Innovator. The company is headquartered in San Francisco and backed by leading investors. For more information, visit orionlabs.io.

Stay in touch with Orion Labs | LinkedIn | Facebook | Twitter | Blog

Media contact:

Jacqueline Wasem
Orion Labs, Inc.
415-800-5467
press@orionlabs.io

The Orion ‘Voice-Activated Business Automation’ Solution is Now Available on the Samsung Galaxy Tab Active Pro for Companies Operating in Harsh Work Environments

SAN FRANCISCO, Dec. 12, 2019 — Orion Labs Inc., provider of the award-winning Orion voice platform for real-time workforce collaboration, today announced that the company’s ‘Voice-Activated Business Automation’ solution is available on the Samsung’s Galaxy Tab Active Pro, the latest ruggedized tablet from Samsung Electronics America. The resulting solution enables users in manufacturing, transportation and other ‘tough environment’ industries to speak with teams and AI assistants in real-time anywhere in the world, improving team efficiency and customer service through faster worker connectivity and increased collaboration.

The Samsung Galaxy Tab Active Pro is a purpose-built ruggedized tablet for today’s mobile-first world, meeting the business needs of those in harsh work environments and beyond office walls. With Orion voice services integrated into the Tab Active Pro, businesses can transform their existing manual (often paper-based) workflows into voice-powered automations. Orion’s Standard Operating Procedures Workflow can provide a hands-free way to speed up repetitive processes like safety-based checklists, environment inspections, workplace audits and more.

A global mining leader with 50,000 employees chose Orion to automate safety checklists for mine workers. Miners getting ready to complete a task trigger the checklist workflow by speaking an activation phrase. The worker responds to voice prompts until they complete the safety checklist, which is automatically logged and distributed to management. By activating Orion SOP Workflows on rugged handheld devices, the company drives greater efficiency and enhanced its worker safety and compliance efforts. To learn more, read the case study.

“Our enterprise customers in manufacturing, energy, mining, and other industrial environments depend on ruggedized devices to stay connected, even in rough conditions,” said Jesse Robbins, CEO and Founder of Orion. “The Samsung Galaxy Tab Active Pro is ideal for the mobile workforce, and with Samsung Knox and Orion’s end-to-end encrypted communications, enterprise data is protected and all communication can be securely managed.”

Orion customers using the Tab Active Pro can depend on push-to-talk (PTT) capabilities, which enables teams to connect over any distance. Workers stay heads-up and can speak instantly to their team via PTT or utilize AI workflows on the same device, increasing worker safety and team productivity in workplaces such as construction sites, factories or emergency zones.

“Samsung has been defining the role of ruggedized tablets to advance enterprise mobility in industrial environments, and with Orion’s voice-activated automation solution, we are now enabling faster, simplified connectivity for more mobile workers across industrial businesses,” said Taher Behbehani, Head of B2B Mobile, Samsung Electronics America. “We’re proud to work with Orion to help their customers benefit from next-generation mobility through digital transformation.”

Global companies operating in heavy industry, field services, and transportation can use Orion enterprise voice services today with Samsung Galaxy Tab Active Pro. For more information, contact the Orion Solutions Team at hello@orionlabs.io.

About Orion Labs, Inc.

Orion is the leader in voice-activated business communication and automation for the mobile, frontline workforce. Our customers are global enterprises transforming their productivity, compliance, and worker safety with Orion’s unique combination of real-time communications, context, and automation. With a focus on hospitality, transportation, logistics, and field services, we provide cloud-based enterprise services including alert workflows, indoor positioning, geofencing, language translation, Health, Safety, & Environment (HSE) compliance checklists, and more. Orion is based in San Francisco, CA and is backed by leading investors including Avalon Ventures, Argentum Capital, and Allen & Company LLC.

About Samsung Electronics America, Inc.

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands. To discover more about Samsung, please visit www.samsung.com. For the latest Samsung news, please visit news.samsung.com/us and follow us @SamsungNewsUS.

Media Contacts

Vanessa Naylon
Orion Labs, Inc.
415-762-3431
press@orionlabs.io

Jonathan Varman
Samsung Electronics America, Inc.
201-334-3526
j.varman@sea.samsung.com

Elizabeth Philbin
Allison & Partners for
Samsung Electronics America
646-428-0626
elizabeth.philbin@allisonpr.com

This year’s International Association of Chiefs of Police (IACP) conference in Chicago featured many exciting announcements and generated news and conversations about how voice services help field teams accomplish more. The Orion team was on the ground at the show, and in this post we’ll report the biggest news and trends that developed.

Our team at the show also spotted new trends in mobile computing and enterprise voice services.

Software supersedes devices as the focus for field teams

Enterprises and government organizations have yet to create standards for using mobile devices in the field. That can lead to problems of workers carrying too many devices or carrying personal devices when they shouldn’t. However, thinking about communication in terms of devices doesn’t address a team’s core needs. What field teams need are solutions that solve their use case, and that starts with software.

Software is more powerful and more flexible than any single device could be. Cloud-based, edge-delivered solutions like Orion now mean that teams can focus less on the form factor of their devices and focus more on what software can do for them. For instance, the new Orion Dispatch Console, demonstrates the value of a converged platform that includes location tracking, call logging, and PTT in one integrated view that can be accessed from any desktop browser. The same functionality is available to mobile users on a wide range of supported devices. When teams choose software — and more importantly, platforms — they stop agonizing over device choices.

Moreover, groups of solution providers are forming alliances to deliver best-of-class services to create solutions that fulfill all customer needs. Partnerships also mean solutions are trustworthy, reliable, intuitive, and diverse. For example, Orion is proud to be a launch partner in the RapidDeploy Lightning Partner program. Orion’s full-featured voice platform enhances the RapidDeploy family of cloud solutions.

Rugged device options for field teams expand with the Orion-supported Samsung Galaxy XCover FieldPro

And now that software solutions are flexible enough to run on any device, field teams can choose the form factor that fits the user role. Mobile device maker Samsung had hard-working frontline workers and field teams in mind when it announced its new rugged smartphone, the Galaxy XCover FieldPro. Designed for durability, reliability, and power, and equipped with a physical push-to-talk (PTT) button, the Galaxy XCover FieldPro is suitable for transportation workers, field service technicians, and more. Orion was proud to support the announcement by showcasing our enterprise voice services running on the  Galaxy XCover FieldPro in the Samsung booth.

Want to learn more?

If you’d like to learn more about how voice trends will affect teams in the field and how Orion enables teams to be more efficient and collaborative, contact our Solutions Team by emailing hello@orionlabs.io.

Related articles

• [Samsung] Orion Labs Is Taking Push to Talk Into the Smartphone Era
• Greg Albrecht, Co-Founder and CTO of Orion Labs, Inc., Speaks on Enterprise Business Integrations at Samsung Developer Conference 2019
• FirstNet “Core Mission Apps” webinar: Orion voice workflows for public safety
• Event Recap: Orion at IACP Tech 2019