Premier Gaming and Entertainment Resort Drives Ever-Higher Guest Satisfaction by Leveraging Orion Voice-Activated Business Automation

SAN FRANCISCO – February 12, 2020 – Orion Labs Inc., provider of the award-winning Orion voice-enabled platform for firstline workers, today announced that Sky Ute Casino Resort has selected Orion to enhance guest satisfaction, team efficiency, and employee safety. Orion provides a full suite of hospitality solutions including team communications, AI workflows, web-based dispatch, and indoor positioning services. Sky Ute Casino Resort has equipped its diverse operating teams with Orion push-to-talk communications and Emergency Alerts workflow, enabling workers to instantly collaborate with voice and easily summon help in emergency situations.

Sky Ute Casino Resort operates a large gaming floor, premium accommodations and fine dining, conference facilities, and more. “Our resort is the premier gaming and entertainment location in the Four Corners region, and we select solutions that help us operate at peak efficiency,” said Charley Flagg, General Manager at Sky Ute Casino Resort. “We chose Orion to help us provide exceptional service to our guests.”

“To deliver frictionless guest services, Sky Ute Casino Resort’s frontline teams require efficient communication and voice-activated business automation,” said Gregory Taylor, President and COO of Orion. “We are proud to help Sky Ute Casino Resort deliver a sustained high level of hospitality services to their guests.”

About Sky Ute Casino Resort

The number one gaming and entertainment destination in the Four Corners of Southwest Colorado, Sky Ute Casino Resort in Ignacio, Colorado is located on the Southern Ute Indian Reservation and is just south of historic downtown Durango, Colorado. With hundreds of the hottest slots, craps, roulette, blackjack, bingo, and more, you’ll find Las Vegas-style gaming in one of the most beautiful places in the country. Owned and operated by the Southern Ute Indian Tribe, Sky Ute Casino Resort features a 140-room luxury hotel, seasonal RV Park, 24-lane bowling alley, arcade and miniature golf, fabulous indoor pool and fitness center, and multiple dining options. From the authentic steakhouse, Seven Rivers Steaks Seafood Spirits to the more quick and casual fare at Shining Mountain Café, there’s something to please any appetite.

About Orion

Orion Labs Inc. is the enterprise voice-first platform to connect frontline workers. Our customers transform their workforce productivity and safety with instant communication, AI Workflows, advanced location services, and software integrations. Orion was recently named an IDC Innovator and won a 2019 Edison Award for Materials Science & Engineering. For more information, visit www.orionlabs.io.

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Media contact:

Vanessa Naylon
Orion Labs, Inc.
415-800-2035
press@orionlabs.io

Luxury Gaming Resort Chooses Orion’s Next Generation Enterprise Services to Enhance Hospitality Team Operations

SAN FRANCISCO – January 29, 2020 – Orion Labs Inc., provider of the award-winning Orion voice-enabled platform for real-time workforce communication and collaboration, today announced that Coushatta Casino Resort has selected the Orion Voice Platform to enhance team operations efficiency. Orion provides a full suite of hospitality solutions to enhance guest satisfaction including team communications, AI workflows such as language translation and emergency alerts, web-based dispatch, and indoor positioning services.

Coushatta Casino Resort is a premier casino resort featuring the largest gaming floor in the Lake Charles market, multiple hotels, fine dining, live entertainment, and more, employing over 2,000 staff. “Our resort hotels provide premium accommodations to over a million guests every year, and we seek solutions that maximize guest satisfaction,” said Trisha Newell, Executive Director of Hospitality at Coushatta Casino Resort. “The Orion platform enables our hospitality teams to provide a high level of service for our guests and operate at peak efficiency.”

“Coushatta Casino Resort’s large, mobile workforce requires constant real-time communications to provide excellent service,” said Gregory Taylor, President and COO of Orion. “We are proud to help Coushatta Casino Resort conduct business more effectively and serve their guests at scale.”

About Coushatta Casino Resort
Coushatta Casino Resort is a premier casino resort in Kinder, Louisiana featuring the largest gaming floor in the Lake Charles market, luxury accommodations, fine dining, live entertainment, and more. Phone 800-584-7263 for more information or visit the website at www.coushattacasinoresort.com.

About Orion
Orion Labs Inc. helps global enterprises transform their business using the power of Voice. Orion delivers instant and secure voice and location communication on its award-winning Voice Platform which includes AI Workflows, advanced location services, managed devices, and software integrations. Orion was recently named an IDC Innovator and won a 2019 Edison Award for Materials Science & Engineering. For more information, visit www.orionlabs.io.

Stay in touch with Orion | Facebook | Twitter | Blog

Media contact:
Vanessa Naylon
Orion Labs, Inc.
415-800-2035
press@orionlabs.io

Bryan Williams
Coushatta Casino Resort
1-800-584-7263, ext. 7218