Hospitality Archives

Providing Premium Hospitality Services with Orion Push to Talk Services and Workflows: Belle Haven Country Club

Posted on September 19, 2019September 19, 2019 by Vanessa Naylon

As a hospitality organization with an enormous property, Belle Haven Country Club is continuously looking for better ways to get everything done. Delivering an exceptional guest experience requires maintaining seamless employee communication to deliver high-quality service every day. When Radios Failed, They Turned to Texting Management initially set up a two-way radio system and issued […]

Voice-Enabled Workflows Part Three: Compliance and Standard Operating Procedures

Posted on September 4, 2019September 9, 2019 by Vanessa Naylon

Compliance and standard procedures often matter most where they’re most difficult, with a mobile workforce operating in busy environments. Effective procedures keep your staff focused on strategic goals, help operations run smoothly, and save your organization from fines and lawsuits. Orion is a leader in voice-activated compliance automation. Orion’s procedure workflows simplify the compliance and […]

How to choose the right Orion devices for your teams

Posted on August 20, 2019August 23, 2019 by Vanessa Naylon

Having the right tool can make all the difference between a challenging experience and an easy one. Imagine trying to build a table using an orange for a hammer. Or peeling an orange with a pencil. Tools have a purpose, and you need to choose wisely. Selecting the correct communication tool for your team members […]

Voice-Enabled Workflows (and Why Your Team Needs Them) Part One: Workflows for Team Effectiveness

Posted on July 23, 2019October 11, 2019 by Vanessa Naylon

The enterprise mobile workforce tends to be woefully underserved in Digital Transformations, because the use cases are challenging to solve with traditional enterprise tech. Mobile workers are frontline operators, performing tasks in a heads-up and often hands-free manner in guest- and customer-facing transportation, manufacturing, and field service roles. They need real-time communication among co-workers, centralized […]

A Day in the Life of a Hotel Using the Orion Voice Platform

Posted on July 9, 2019August 23, 2019 by Vanessa Naylon

Here’s a look at the workday of a name brand hotel in the Northeastern USA using the Orion Voice Platform. Learn how Orion team communication and AI Workflows improve every operational aspect of a hotel and makes every team member more effective: Morning: Quick response to emergent issues 7:01 am: The Assistant General Manager wakes […]

Showcasing Indoor Positioning and Panic Workflows at the 2019 HITEC Hospitality Conference

Posted on June 28, 2019August 23, 2019 by Vanessa Naylon

The Orion team had an exciting week in Minneapolis for the annual Hospitality Industry Technology Exposition and Conference (HITEC®) conference last week. Orion invited all attendees to try out the future of voice services for hospitality. The team showcased solutions for enhancing operational efficiency and providing delightful guest experiences. Leaders and team members from Orion’s […]

States Legislate Panic Workflows for Hospitality Staff – Orion Delivers Solution Today

Posted on June 18, 2019August 23, 2019 by Vanessa Naylon

The State of New Jersey recently mandated into law a requirement for the hospitality industry to provide workers with wearable devices that have real-time connectivity to summon help in an emergency. Frankly, it’s about time. Other states seem set to follow, and industries are rapidly moving to protect and enable a category of lone workers […]

Orion at HITEC 2019: Secure Your Demo of Voice Services for Hospitality

Posted on May 21, 2019August 23, 2019 by Vanessa Naylon

The hospitality sector relies heavily on the hard work and dedication of its staff members to offer exceptional guest experiences. For this important aspect of a property’s operations, Orion is excited about what we have to show this year. Join Orion at HITEC 2019 in Minneapolis June 17-20! Don’t miss the chance to schedule your […]

SpeechTEK 2019: The Future of Enterprise Voice

Posted on May 20, 2019August 23, 2019 by Vanessa Naylon

This year’s SpeechTEK brought together voice technology professionals, enterprise users of voice solutions, and industry thought leaders to discuss the future of voice. The conference was held in Washington, DC. Our Head of Product Ellen Juhlin was there to speak on the panel “Speech Technologies Inside the Enterprise,” focusing on how voice has been opening […]

Marriott Buckhead Atlanta Delivers Premium Guest Service Faster with Orion Push to Talk

Posted on April 3, 2019August 23, 2019 by Vanessa Naylon

Maintaining Quick and Quality Service Across a Hotel and Convention Center Property Marriott Buckhead Atlanta is a luxury hospitality property in the southeastern US, with a ten-story hotel with conference center. The property is part of the portfolio of Atrium Hospitality, a hotel and asset management company that oversees hotels for major hospitality brands. For this […]

Hospitality