The new Retail formula: Store + Dispatch Operations

Due to coronavirus, retailers of all types — big box, specialty, hard goods, grocery, and restaurants — have instantly confronted the new COVID-induced operating mode: frontline workers are engaged in entirely new, and urgent, delivery and customer service workflows.  With needs well beyond traditional Store Operations communication, these new work modes require real-time location management, […]

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MBTA and Transdev Partner with Orion Labs for Advanced Communication, Dispatch, & Auditing

Transdev is using Orion’s Communication, Dispatch, and Automation Platform to keep Paratransit Services moving for its Massachusetts Bay Transportation Authority service across 58 cities and towns during the COVID-19 Response SAN FRANCISCO – April 21, 2020 – Orion Labs, the leading communication and automation platform for frontline workers, today announced that Transdev will be implementing […]

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Coushatta Casino Resort Selects Orion for Hospitality Voice Services

Luxury Gaming Resort Chooses Orion’s Next Generation Enterprise Services to Enhance Hospitality Team Operations SAN FRANCISCO – January 29, 2020 – Orion Labs Inc., provider of the award-winning Orion voice-enabled platform for real-time workforce communication and collaboration, today announced that Coushatta Casino Resort has selected the Orion Voice Platform to enhance team operations efficiency. Orion […]

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Orion and Samsung Collaborate to Deliver Enterprise Voice Services for the Mobile Workforce on Samsung’s Newest Ruggedized Business Tablet

The Orion ‘Voice-Activated Business Automation’ Solution is Now Available on the Samsung Galaxy Tab Active Pro for Companies Operating in Harsh Work Environments SAN FRANCISCO, Dec. 12, 2019 — Orion Labs Inc., provider of the award-winning Orion voice platform for real-time workforce collaboration, today announced that the company’s ‘Voice-Activated Business Automation’ solution is available on […]

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Voice-Enabled Workflows Part Three: Compliance and Standard Operating Procedures

Compliance and standard procedures often matter most where they’re most difficult, with a mobile workforce operating in busy environments. Effective procedures keep your staff focused on strategic goals, help operations run smoothly, and save your organization from fines and lawsuits. Orion is a leader in voice-activated compliance automation.  Orion’s procedure workflows simplify the compliance and […]

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Voice-Enabled Workflows Part Two: Create a Safety Culture with Automated Safety Procedures

Safety is a top priority for every company. Accidents and injuries not only hurt team members but also slow down an organization by increasing absenteeism and turnover, and reducing productivity. Seek to create a safety culture within your organization with powerful new tools available today. Voice-enabled workflows allow for deep implementation of safety practices and […]

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How to choose the right Orion devices for your teams

Having the right tool can make all the difference between a challenging experience and an easy one. Imagine trying to build a table using an orange for a hammer. Or peeling an orange with a pencil. Tools have a purpose, and you need to choose wisely. Selecting the correct communication tool for your team members […]

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What Are Orion Groups?

Organizing your groups effectively will help you get the most out of your Orion subscription. Groups determine who team members can and can’t talk to. So how you choose to set up your groups will dramatically influence your team’s productivity. In this article, we’ll share some tips for setting up your groups based on how […]

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What is Orion Device as a Service (DaaS)?

Acquiring a new communications solution usually requires a complicated purchasing effort: a basket of hardware, software, and subscription options need to be negotiated and secured with multiple vendors before a system can even be tested. Don’t have time for all that? Would you prefer a fully managed solution that includes everything (hardware, software, and service) […]

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Voice-Enabled Workflows (and Why Your Team Needs Them) Part One: Workflows for Team Effectiveness

The enterprise mobile workforce tends to be woefully underserved in Digital Transformations, because the use cases are challenging to solve with traditional enterprise tech. Mobile workers are frontline operators, performing tasks in a heads-up and often hands-free manner in guest- and customer-facing transportation, manufacturing, and field service roles. They need real-time communication among co-workers, centralized […]

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